thinkmore

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Posted in tools of the trade by hemmant jha on January 8, 2011

Email.

It’s only been about 8 years since we started to use email, and now it is an absolutely essential tool. Non-working email feels like a crisis. This morning, our email accounts mysteriously stalled, and we’ve spent a few frantic hours trying to get it to work – checking, re-checking and re-setting everything we could think of. Tech support’s been called, teeth have been knashed, the idea of moving to a location without internet access [and the simplification it would undoubtedly bring our lives] has been floated. Ultimately, it became a day of real conversations, in-person and over the phone, and it was a refreshing change.

AT&T’s dial tone set the all-time standard for reliability. It was engineered so that 99.999 percent of the time, you could successfully make a phone call. Five 9s. That works out to being available all but 5.26 minutes a year.” It’s interesting to note that standards set for reliability back in the 1920s have not yet been bettered.

Given the non-working status of our email yesterday, carrier pigeon would have worked better. Not having a carrier pigeon at hand, presented below is a picture of another winged creature, lost in traffic.


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