Sound advice from Silicon Valley that applies perfectly to design and designers :
“When you obsess about the customer, you end up defeating your competition as a byproduct,” said K.R. Sridhar, the founder of Bloom Energy, a fuel-cell company. “When you are just obsessed about the competition, you end up killing yourself” as a byproduct — “because you are not focused on the customer.”
For the full article, visit the NYT : Collaborate vs. Collaborate By Thomas L. Friedman.